and she never checked to see if alex fong went and did that, went and made that inspection. i'm just frustrated and i need some change here, you know. i can't have -- i need, you know, an understanding of this situation. that really just can't go on. for that toxic atmosphere to change. that's why i'm here really. it's potential, hopefully turning point in my life. >> commissioner mar? >> so, here's what it seems that we have to deal with. aside from what you feel is the atmosphere is that if you say you resolve some of the n.o.v.s, we need to see some paperwork about which violations have been resolved. the other thing is if you want more time and a lot of appellants come before us saying they need more time, we need to know that you've pulled or applied for certain permits to get some work done. so, you should have those things. >>> i do. >> well, you need to show it to us. i mean, you need to say, here's the application for an electrical plumbing whatever permit. >>> through the permits -- >> you should have copies. >>> i don't have it. but [speaker not understood], i did